Hardware Set Up
Connect and configure your external devices.
Depending on whether you are using Tuplo Studio to sell online, in-store, or both, additional hardware may be required or beneficial.
Barcode Scanner
Point-of-Sale: Recommended Online: Optional
Our Recommendation
Any Bluetooth scanner that reads UPC and Code 39 barcodes.
Using a barcode scanner will allow you to quickly enter product IDs when performing product searches, receiving inventory from vendors, and, most importantly, performing point-of-sale transactions. While not technically required in any of these situations, it will significantly increase productivity compared to manually entering product IDs.
Plug In the Scanner: Connect your scanner to your system. A window should automatically open, indicating the system recognizes a new keyboard device.
Activate Your Scanner: When instructed to press a keyboard button, scan any barcode instead.
Choose Keyboard Setting: When prompted, select the ANSI setting. This is required for the correct interpretation of barcode data.
Ensure that your scanner is set to Auto-enter or Carriage Return.
Test the Scanner: Open any text editor and scan a barcode to test. A functioning scanner will input the barcode as text directly into the editor.
Factory Reset (If Necessary): If the scanner does not work as expected, refer to the user manual for factory reset instructions. Then, repeat this process from the start.
Your barcode scanner is now fully operational and ready to use.
Receipt Printer
Point-of-Sale: Required Online: Not Applicable
Our Recommendation
The Star TSP100III Receipt Printer, or any receipt printer that supports macOS, uses 3 1/8" (80mm) wide media and has cash drawer connections.
Below are the steps required to connect a Star TSP1000III Receipt Printer. If you'd like to use a different printer model, please look at your printer's user manual for detailed setup instructions.
TSP100III Receipt Printer Setup
To install drivers:
Download the Star CUPS driver from the Star Micronics website.
Unzip and open the folder, then locate and double-click the Star_CUPS_Driver-X.XX.X.pkg.
Follow the onscreen steps to complete the installation.
Once the drivers are installed, follow these steps to finish the printer setup. As one of the more complicated pieces of hardware to connect, please make sure to follow these instructions carefully. If you encounter any issues, please refer to the Star Micronics Support page for solutions.
While powered off, Connect the printer to a power outlet, the cash drawer, and the Mac.
Power the printer on while holding the FEED button.
Release the FEED button once the printer begins printing.
Open System Preferences > Printers & Scanners.
Click the Add Printer, Scanner, or Fax button and select the IP tab.
Enter the printed IP address in the Current IP Parameters Status on the previously printed sheet.
Select the option Line Printer Daemon - LPD from the Protocol drop-down selection.
Enter the name and location of the printer.
Choose Select Software from the Use drop-down selection and choose Star TSP100 Cutter.
Click OK, then click the Add button.
The receipt printer is now available to select from the Printer Preferences in Tuplo Studio.
Cash Drawer
Point-of-Sale: Recommended Online: Not Applicable
Our Recommendation
Any cash drawer that is compatible with your chosen receipt printer.
While a manual cash drawer can be used, an optimal solution is a printer-driven cash drawer that opens whenever a receipt is printed. If you want a printer-driven cash drawer, please ensure your receipt printer has the capability and port for this functionality. Regardless, a cash drawer is an obvious choice for Point-of-Sale transactions.
Credit Card Terminal
Point-of-Sale: Required Online: Not Applicable
Our Recommendation
PayJunction ZeroTouch or Portable Terminal.
Tuplo Studio is proud to be a certified technology partner of PayJunction and its user-friendly payment terminals. With PayJunction's terminals, users can efficiently process credit card transactions and accept contactless payments anywhere.
Connecting a PayJunction ZeroTouch Terminal or Portable Terminal to your system is simple.
For detailed steps on connecting a PayJunction ZeroTouch Terminal, click here.
For detailed steps on connecting a PayJunction Portable Terminal, click here.
Once completed, you can use Terminal Preferences to enter your PayJunction information to complete the process.
Price Tag Label Printer
Point-of-Sale: Recommended Online: Optional
Our Recommendation
The Zebra TLP 2824 Plus, or any printer that supports macOS, can print at 203 DPI, uses thermal printing, and supports 1-1/4"x 1" and 2-1/4"x 1-1/4" label sizes.
This device prints labels you can apply to your products. It is ideal for informing customers and supercharging inventory management. While in-store retailers likely find this a requirement, online retailers may find it helpful for improving order accuracy and inventory management.
While Tuplo Studio is compatible with other printers, their setup will vary. Please look at your printer manufacturer's user manual for detailed instructions.
To connect a Zebra TLP 2824 Plus:
Plug the label printer into a power outlet and connect to the Mac via USB.
Power the label printer on.
Open System Preferences > Printers & Scanners.
Click the Add Printer, Scanner, or Fax button and select the printer from the device list.
Choose the Select Software option from the Use drop-down selection.
Select Zebra ZPL Label Printer.
Click OK,
Click the Add button.
The Zebra Label Printer is now available to select from the Printer Preferences in Tuplo Studio.
Quick Tips!
When first connecting your Zebra printer, hold the power button until it flashes twice to calibrate the printer to the current label size.
Shipping Label Printer
Point-of-Sale: Not Applicable Online: Recommended
Our Recommendation
Any macOS-compatible 4"x6" label printer capable of printing 203 DPI or more and featuring thermal label printing.
Printing shipping labels directly from Tuplo Studio makes online order processing a breeze. While you can print shipping labels to any printer, printing to a 4"x 6" printer is as easy as peeling and sticking.
The instructions below are for a generic label printer. The driver requirements and setup will vary. For detailed instructions, please refer to the printer manufacturer's user manual.
To connect a shipping label printer:
Install print drivers, if required.
Plug the label printer into a power outlet and connect to the Mac.
Power the label printer on.
Open System Preferences > Printers & Scanners.
Click the Add Printer, Scanner, or Fax button and select the printer from the device list.
Choose the Select Software option from the Use drop-down selection.
Select the printer.
Click OK.
Click the Add button.
The shipping label printer is now available to select from the Printer Preferences in Tuplo Studio.
Shipping Scale
Point-of-Sale: Not Applicable Online: Recommended
Our Recommendation
The following scales have been tested and approved for use with Tuplo Studio.
Dymo S100 (1lbs-100lbs)
Dymo M25 (up to 25lbs)
Dymo M10 (up to 10lbs)
When using Tuplo Studio, you can connect a scale to quickly and accurately measure and capture your package's weight before shipping.
To connect a digital scale:
Install all needed drivers.
Connect via USB.
Then, in Tuplo Studio:
Open Tuplo Studio preferences.
Select the Shipping tab.
Click the Find Scales button.
Select the scale from the dropdown menu.
Quick Tips!
If the scale doesn't show up when in your Order Details Window, double-check that it is powered on, then choose More Options > Check For Scale.
Last updated