Preferences | Tuplo Studio User Manual

In the General tab, you can input your company's details. This information automatically fills in various places throughout Tuplo Studio. By activating the Open Orders in Retail Mode option, Tuplo Studio will start in Point-of-Sale Mode.

Modify server paths and log into the BizCenter server in the Server Preferences tab.

The Printer tab features options for configuring receipt and label printers. Once connected, you can choose printers from the drop-down menus.

Receipts can include custom text and a footer to provide customers with store information. When entering text into the footer, you can force a line break by pressing Option + Return.

For more info:

Please refer to the Hardware Set Up section for assistance setting up new hardware.

Terminals Preferences is where you set which credit card terminals you'd like to use.

There are two types of credit card terminals:

Software: These are terminals used when manually entering credit card details when taking orders over the phone or when a customer's card is damaged and won't read.
Physical: These are used when a customer taps, swipes, or inserts their card at a register.

Enter the proper credentials and click the Find Terminals button to show available terminals in the drop-down menus below.

Quick Tips!

When a customer pays in person, it is always better to use the physical terminal. Merchant processors charge lower fees for tapped, swiped, or inserted cards than manually entered cards.

The Shipping tab allows you to manage your connected scales, modify your default shipping units, and designate a label printer.

Quick Tips!

If you've connected a scale that doesn't appear in the drop-down menu, check the connected scale's power supply and click the Find Scales button to refresh the list.

You can find more information on connecting scales in the Hardware Set Up section.