Build Shipments

Orders / Build Shipments

The Shipments tab in the Order Detail Window lets you quickly change gears from building orders and adding products to preparing and shipping those products to your customers.


Manual Shipping Mode

As the default shipping display, Manual Shipping Mode includes:

  • Date: The date the shipment was shipped.

  • Shipped Via: The carrier providing the shipping service, like UPS, FedEx, or USPS.

  • Method: The type of service provided by the carrier, such as priority mail or overnight shipping.

  • Cost: The cost of the shipping service.

  • Tracking number: The tracking number associated with the shipment.

Quick Tips!

You can activate the Email Customer checkbox to notify the customer using the email associated with the order.


Build a Shipment

To build a new shipment:

  1. Select the products to be packaged together.

  2. Enter the appropriate shipping details.

  3. Click Add Shipment.

The shipment then appears in the Shipments tab.


Unship a Product

If you need to redistribute products packaged in a shipment, you can choose to Unship products.

To unship a product either:

  • Right-click the product and choose the unship item option.

  • Select the product and choose More Options > Unship Item.


Voiding Shipments

If a shipment is created in error or a mistake was made when building it, you can Void them like you would a product in an order. Voided shipments are hidden from view unless the Show All button is toggled on.

To void a shipment, either:

  • Right-click the shipment and select void shipment.

  • Select a shipment and choose More Options > Void Shipment.

Quick Tips!

It's important to note that this will not affect your shipping service if the carrier has already picked up the physical shipment. This action will strictly apply to your Tuplo Studio records.


Shipment Inspector

The Shipment Inspector tool provides detailed information about shipments and their products.

To access the Shipment Inspector:

  1. Right-click a shipment or product.

  2. Select Inspector.

Quick Tips!

For additional shipping details, connect an active Shippo account.


Shippo

Integrating a Shippo account with Tuplo Studio provides a unique way to manage your shipments, providing an alternative to the Manual Shipping Mode.

Additional features include shipping labels, packing slips, and shipping service pricing, all without leaving Tuplo Studio.

To ship using Shippo:

  1. Package products for shipment.

  2. Weigh the package and measure its size.

  3. Select a shipping service, print a shipping label, and stick it on the package.

  4. Drop the package off at a postal office or chosen shipping location.

Additionally, scales are some extra hardware you can attach to Tuplo Studio. You can use these to weigh your shipments directly in Tuplo Studio.

To weigh your shipment with an attached scale:

  1. Place the package on your attached scale.

  2. Click the Poll button to activate the scale.

  3. Click the Capture button when the scale settles.

Quick Tips!

Last updated